3/17/2023 0 Comments Chatbot builder from formsUsers cannot ask their own questions, but can only enter details when the bot asks for it (contact details, details pertaining to the use case and more).ĪI chatbots make use of natural language processing to understand sentence structure and then process that information, while consecutively getting better at answering the question at hand over time. ![]() Rule-based bots are easier to build, and are more comfortable for users to navigate through. The users navigate through the conversation flow by clicking on buttons, menus, carousels and answering questions. Rule-based bots work on a predefined conversation flow that allows the bot to flow logically based on the user’s inputs/choices. There are mainly three different types of bots that you can build, including – ![]()
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